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The Department of Water Management purifies and delivers approximately 750 million gallons of drinking water to residents of Chicago and 120 suburbs daily. 42% of the whole state gets their water from us.
- Suburban Customers & Regional Partnerships
In addition to residents of Chicago, the City supplies water...
- Engineering
This Bureau provides design services for the water and sewer...
- Operations & Distribution
This includes over 47,000 fire hydrants, 48,000 water...
- Office of the Commissioner
Before sharing sensitive information, make sure you're on a...
- Administrative Support
311 City Services Administrative Hearings Animal Care &...
- Water Supply
Water Supply. The Bureau of Water Supply provides...
- Flushing Your Water System
The easiest way to promote water quality at home is to flush...
- Do You Have a Question, Concern Or a Request? Send Us an E-Mail
Water Billing Customer Service. 312.744.4420....
- Suburban Customers & Regional Partnerships
The easiest way to pay is through the City's new web portal for utility billing. The web portal allows you to: View, print, or download your bills. Go green and enroll in paperless billing. View payment history and usage. Make a quick payment.
Water Supply. The Bureau of Water Supply provides approximately 750 million gallons clean, safe drinking water a day to Chicago and neighboring suburban communities. Lake Michigan water enters the purification system from the cribs located about 2 miles out in the lake.
Easily manage your utility account online: Pay your bill. Enroll in paperless billing. Set up AutoPay or SelectPay. Set up a payment plan. Sign Me Up.
The Department of Water Management is responsible for delivering close to 1 billion gallons of fresh pure water to the residents of Chicago and 125 suburban communities everyday.
Pay your utility bills online with ease and convenience. Learn about exemptions, rebates, and other services from the City of Chicago.
Locate your account! Locate and enter information from your statement using the form. We will locate your account based on this information. Please enter the information exactly as it appears on your bill, including dashes. For example, 123456-123456. Click here to see a typical bill.
