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  1. I keep getting APP-1001 message. Channel 5 says this usually occurs if trying to access the site from another country or if I'm using a VPN. I am in the UK and I don't have the VPN activated.

  2. 20 cze 2022 · You may see the below error message on screen while watching a show on the Channel 5 website, or in the Demand 5 app on an Android or Apple mobile device. Whoops! The programme you are trying to watch isn't currently available.

  3. 4 paź 2017 · Please note that following the most recent update, the My5 website player is no longer compatible with Internet Explorer. If you use IE, you should either try another browser, or install Edge if compatible with your version of Windows.

  4. 25 maj 2021 · Please contact us with a description of your error, the error code, details of your device and which episode you are attempting to play, and we'll do our best to fix the problem as soon as possible. JW-1010. We're sorry, there has been an error loading the player on your device.

  5. Basic Troubleshooting Steps. Updated Today at 01:35. If you're having problems when accessing My5, please try these troubleshooting steps to see if they help clear the problem: For app load or content playback issues: On your television.

  6. I'm trying to access a website for a British TV channel ( https://www.channel5.com/) on my laptop and each time I do I get an error message that simply reads "APP-1001 We are sorry but My5 is currently unavailable. We should be back shortly. Thanks for your patience."

  7. 31 paź 2023 · Troubleshooting My5 Issues. Once you have a better understanding of why “my5 not working” might be occurring, you can start troubleshooting the issue. Here are some steps to help you resolve common My5 issues. Clearing Cache and Cookies.

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