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What is Celebrity's cruise or Cruisetour cancellation and refund policy? Is cruise/vacation cancellation protection available? How can I request a refund? Got a question about our cancellation policy? You may find exactly what you're looking for on our FAQs page. Need further assistance? Call (844) 418-6824.
If you test positive for COVID-19 within 5 days or less prior to the scheduled date of embarkation, you may elect to cancel your cruise booking by notifying Celebrity of the cancellation within 24 hours of receiving the test result and no later than noon on the date of embarkation.
By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises.
1 mar 2023 · Effective tomorrow, "Celebrity Cruises will retain the full amount of the required deposit paid on Non-refundable rate codes (NRD) that are cancelled outside of final payment. Future Cruise...
If you cancel a cruise booking due to you, or someone else in your Traveling Party, testing positive for COVID-19 within 10 days before embarkation, you, and anyone else in your Traveling Party who cancels, are eligible for a refund of the cruise fare paid to Celebrity.
If your cruise is cancelled by Celebrity or boarding is delayed by three (3) days or more and you elect not to embark on the delayed cruise or a substitute cruise offered by Celebrity, you are entitled to a refund of the cruise fare paid to Celebrity, or an optional Future Cruise Credit (“FCC”).
If your cruise is cancelled by Celebrity or boarding is delayed by three (3) days or more due to government order or declaration of a Public Health Emergency, you are entitled to a refund of the cruise fare paid to Celebrity,
