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How can we help you? Get instant resolution to all your queries with Cashfree Payments. Merchant Support. Answer to queries related to account activation, products, pricing, settlements etc. Customer Support. Answer to queries related to payment made via Cashfree Payments. Customer Grievance Policy.
In case of any disputes between the customer and the merchant, we recommend the customer to contact the merchant on the support phone number or support email ID provided on the merchant’s website or app.
Customers . Orders and Delivery; Payment Related; Refunds; Disputes and Chargeback; Report a fraud ...
You can now make payouts with just your beneficiary's phone number. The suite of Payouts through Phone Number has three capabilities: Using Phone Number and Beneficiary Name; Using Phone Number and last 4 digits of Credit Card; Using Phone Number and Beneficiary Bank
The issuing bank contacts Cashfree Payments and informs us of the dispute. We then gather the required information and notify you about the dispute along with the reason provided by your customer. You are given a turnaround time and in the case of a chargeback, the verdict lies with the issuer bank.
You can easily automate your payment flows using our APIs. With Cashfree Payment Gateway, you get access to unique features like Saving customer card details eliminating the need to enter card details on repeat transactions for your customers. Provide instant refunds to your customer when they cancel the order.
5 sie 2024 · Through the merchant dashboard, the Cashfree payment gateway provides online customer service. It offers real-time online chat, email, a dedicated relationship manager, and the ability for users to submit tickets for any problems.
