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  1. Unexpected error occurred while scanning is in progress. Press the printer 's Black or Color button to resolve the error. Change settings and perform operations again.

    • 168A

      What to Do. Retract the output tray extension and the paper...

    • TS3100 Series

      - TS3100 series - TS3110 TS3120 TS3122 TS3129 TS3140 TS3150...

  2. Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting.

  3. To resolve your issue, let's uninstall and then reinstall the printer driver by completing the following: 1. Use Windows+R to display Run. Then, input appwiz.cpl and click OK. 2. Right Click the TS3100 Series driver, click Uninstall, and then follow the prompts to complete the process.

  4. Page top. TS3100 series; Frequently Asked Questions; Errors and Messages

  5. Scanner Does Not Work. Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.

  6. Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting.

  7. Unexpected error occurred while scanning is in progress. Press the printer 's Black or Color button to resolve the error. Change settings and t ry again to print.

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