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  1. Download drivers, software, firmware and manuals for your Canon product and get access to online technical support resources and troubleshooting.

  2. Scanner Does Not Work. Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.

  3. Unexpected error occurred while scanning is in progress. Press the printer 's Black or Color button to resolve the error. Change settings and perform operations again.

  4. To resolve your issue, let's uninstall and then reinstall the printer driver by completing the following: 1. Use Windows+R to display Run. Then, input appwiz.cpl and click OK. 2. Right Click the TS3100 Series driver, click Uninstall, and then follow the prompts to complete the process.

  5. Scanning Problems. Scanner Does Not Work; ScanGear (Scanner Driver) Does Not Start

  6. Page 369 List of Support Code for Error (Paper Jams) Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Save PDF. View and Download Canon TS3100 Series online manual online.

  7. Unexpected error occurred while scanning is in progress. Press the printer 's Black or Color button to resolve the error. Change settings and t ry again to print.

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