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  1. If no ticket has been issued due to system timeout and if the passenger’s Alipay account has been charged, passenger may apply for refund by calling our Reservations Hotline at 02 8888 5555 or our Toll-Free Number at 1-800-435-9725 or click Contact Us to view our directory for other areas.

  2. 17 mar 2020 · Step 1: Send your booking details to any of these email addresses: onlinebooking_refunds@philippineairlines.com – This is for flights booked on the Philippine Airlines website. refunds_domestic@pal.com.ph – For domestic flights. refunds_intl@pal.com.ph – For international flights.

  3. Refund. If you refuse the rebooking options that PAL offered, PAL can refund the unused portion of your ticket. c. Assistance. If: The delay is due to a situation within PAL's control or within PAL’s control but is required for safety purposes;

  4. www.philippineairlines.com › covid-information-hub › passenger-optionsPassenger Options - Philippine Airlines

    3 wrz 2024 · If your flight is affected by cancellations or travel ban, you are eligible for a refund without penalties. If your flight is not affected by cancellations or travel ban, we’re also offering you the option to refund your ticket subject to fare rules. The refund may be subject to applicable penalties depending on the schedule, status, and ...

  5. Full Refund Policy: Customers can return products or cancel services for a full refund, usually within a specific time frame. Partial Refund Policy : This policy allows for only a portion of the amount paid to be refunded.

  6. 28 lip 2023 · This article delves into the legal framework governing refunding rights for services and products in the Philippines, providing insights into the obligations of businesses and the remedies available to consumers in case of unsatisfactory transactions.

  7. 9 sie 2024 · Consumers in the Philippines have a legal right to a refund when products or services are defective, not as described, or the result of unfair trade practices. When a service provider refuses to issue a refund, consumers should first attempt to resolve the matter directly.

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