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If you can’t sign in to your eBay account. If you experience any problems signing in, here are a few things to check: Make sure Caps Lock isn’t on. Look for spelling errors. If you recently changed your username or password, your browser might remember your old information.
- The Basics
Find answers to your account - the basics questions....
- Creating an eBay Account
If you have a Google account, you can use it to create an...
- Changing Your Password
If you’ve forgotten your eBay password, you can reset it. Or...
- Get help with a hacked account
If you can’t sign in to your account, contact us immediately...
- Account
After you’ve registered with eBay, you should sign in to...
- The Basics
Get help signing in. Enter the email address or username associated with your account.
If you’ve forgotten your eBay password, you can reset it. Or you can change your password in My eBay to keep your account secure.
After you’ve registered with eBay, you should sign in to your account whenever you’re looking to buy, sell, or just browse. Once you’re signed in, we can personalize your shopping experience and show you items you might like based on your interests.
Customer Service. Account. Your account status. Account restrictions and suspensions 2 min article. Find answers to your account - your account status questions.
Find out how you can set up an eBay account using your email address or one of your social accounts. Signing in to your account. Learn how to sign in and sign out of your account and what to do if you have any problems accessing your eBay account.
If you can’t sign in to your account, contact us immediately and we'll help to secure it. If you think your account has been hacked, first check if anyone with access to your account made changes to it, or used it to either buy or sell.