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BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Learn more.
- Encourage
BBB discourages businesses from using non-disparagement or...
- About BBB Customer Reviews
We do not allow anonymous reviews or reviews in which the...
- FAQs
BBB customer reviews allow customers to post positive,...
- Paid Customer Reviews
BBB’s Customer Review Acceptance Policy goes beyond FTC’s...
- Is It a Complaint, Review Or Scam
Consumers who wish to inform BBB about an experience with a...
- Complaints & Customer Reviews
BBB Customer Review. No impact on BBB letter grade....
- The Power of Customer Reviews
Customer reviews are posted to the company’s BBB Business...
- Spot a Fake Review
Easy ways to recognize fake reviews. Look out for generic...
- Encourage
BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities.
BBB helps consumers and businesses in the United States and Canada. Find trusted BBB Accredited Businesses. Get BBB Accredited. File a complaint, leave a review, report a scam.
BBB Customer Review. No impact on BBB letter grade. Reportable on Business Profile for 36 months. Processed in 10 days or less on average. Resolution not requested. How to file a complaint on...
This research paper is based on two sets of data: 1) An analysis of more than 55,000 online purchase scam reports submitted to BBB Scam Tracker between 2015 and 2021, and 2) new survey...
BBB helps consumers make informed buying decisions and is a go-to resource for trusted consumer information, consumer tips and scam alerts. File a complaint, leave a review, look up a...
Some helpful features that consumers will find on the BBB’s website include: Customer Reviews, where you can see how consumers feel about certain businesses. Business Complaints, which show you the different problems that customers have had with companies. BBB Scam Tracker, which lets consumers report scams.