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Central Regional Hospital (CRH) is one of three State psychiatric hospitals in North Carolina. It is operated by the Division of State-Operated Healthcare Facilities (DSOHF) within the North Carolina Department of Health & Human Services.
Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. Complaint Hotline Hours: 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m. weekdays, except holidays.
Contact Information. Complaint Intake. Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. Complaint Hotline Hours: 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m. weekdays, except holidays. Fax: 919-715-7724. Mail: 2711 Mail Service Center, Raleigh, NC 27699-2711. File A Complaint. Health Care Personnel Investigations.
Complaint Hotline (regarding licensed healthcare facilities/agencies/homes): Visit Complaint Intake or call 1-800-624-3004 (within NC) or 919-855-4500 Complaint Hotline Hours: 9:00am-12:00pm & 1:00pm-4:00pm weekdays (except holidays)
Complaints will be acknowledged via email within two weeks. If no acknowledgment is received, send an email to complaints@ncmedboard.org. Additional questions? Please review the complaint FAQs or contact the Board’s Complaint Department at 1-800-253-9653 (ext. 501).
If you believe you were the victim of medical negligence or malpractice, contact the experienced Charlotte, Raleigh, and Fayetteville attorneys for a free consultation. The North Carolina Department of Health and Human Services’ Complaint Intake Unit is available to receive healthcare complaints.
Central Regional Hospital (CRH), located in Butner, provides inpatient psychiatric services to adult North Carolinians who cannot be served in the community because of the severity of their symptoms. Inpatient services include:-Crisis stabilization (immediate help for a mental health emergency)-Assessment-Medical care-Psychiatric treatment
