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  1. The report below lists complaints received and acted upon by the Department of Buildings. DOB Complaints Received (Open Data) Violations.

  2. File a Complaint. You can report illegal/unsafe construction work and improper building use by calling 311 or visiting 311ONLINE: Phone Call 311. For the hearing impaired, the TTY number is (212) 504-4115; Online 311ONLINE; What Happens After I File a Complaint?

  3. The Department of Buildings (DOB) issues violations when appropriate. To report past construction that altered or changed a building without prior approval from DOB, or a building being used contrary to its Certificate of Occupancy, go to Building Conversion or Occupancy Complaint page.

  4. The Department has office locations in each of the five boroughs. In-person and drop-off customer service hours are 8:30am to 4:00pm and phone lines are open 8:30am to 4:30pm, Monday through Friday, for all units unless otherwise indicated. Call 311 for all complaints and information about New York City Agencies.

  5. Welcome to the Department of Buildings online query system. You can search for general information on a property in the city including recorded complaints and violations, actions, applications, and inspections.

  6. Building Construction Complaint Report building construction work in progress that is unsafe, done without a permit, after hours, or outside approved plans. Building Conversion or Occupancy Complaint Report building use that goes against occupancy or zoning.

  7. Buildings After Hours Schedule. DOB borough offices will be open the first and third Tuesday of the month from 4:00 pm to 7:00 pm. Staff will be available to answer questions and provide needed information to homeowners, tenants, building managers, and small business owners. See the 2024 schedule.

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