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In most cases, your BT Mobile SIM is already set up for dialling or using abroad - you don't need to call us or do anything to activate it. Once you're abroad, your phone should work as normal so there's no need to use a UK country code to call home.
The first thing to do is to check that your phone is set up to work abroad. How do I use BT Mobile abroad? You can use your BT Mobile SIM abroad, you don't need to call us or do anything to activate it.
Roam Like Home is available to all BT Mobile customers at no extra cost. It lets you use your minutes, texts and data allowances within our Roam Like Home zones without paying extra roaming charges. Find out more about charges abroad in our price guide at www.bt.com/tariffguide.
15 lut 2022 · Contact from abroad without a phone. I am trying to contact BT about my faulty BT SIM card from abroad. But I am told I have to phone BT. Unfortunately the numbers they provide don't seem to work from my Italian phone.
23 maj 2023 · You can call BT on 0330 1234 150, or on 150 if you are a BT mobile customer, for whatever reason you need to get in touch. Broadband and landline customers should press 1, BT TV customers press 2, and BT Mobile customers press 3.
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19 mar 2019 · We'll help you quickly identify the correct numbers to call to get hold of somebody to help - whether that be to make a complaint or just ask a burning question to somebody in customer services.
