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If you’ve already travelled with us or have experienced a delay or cancellation, you’ll be able to make a complaint or claim here. If you haven’t booked or travelled with us yet, get in touch. If you’ve already submitted a case, you can track your case status using our chatbot (English only).
Address. British Airways Customer Relations (S506) PO Box 1126 Uxbridge UB8 9XS United Kingdom. Find out how to report and track delayed baggage online. Make a baggage claim online. Help and advice about lost and damaged baggage. Telephone 0800 408 1100 Monday - Saturday: 08:00-18:00.
For post-travel queries, such as complaints and claims, please complete the online form. Fax +1 212 251 6711 (for sending copies of documents or receipts) Please do not send multiple faxes for the same enquiry, as this can slow down response times. Address British Airways Customer Relations 11 West 42nd Street 24th Floor New York, NY 10036
6 lis 2006 · I have one hell of a complaint to customer relations. In your experience, what is the most effective way to contact them and get a prompt reaction? Should I email them? call them? send a letter? or should I use the online form?
The online form is a comprehensive way of raising a complaint. It allows you to pick the area of service you wish to submit a complaint about and directs your complaint to the relevant department straight away. Alternatively, if it is not a complaint that Heathrow can deal with directly, it signposts you to the
5 mar 2024 · If you’ve experienced a flight delay or cancellation and want to apply for compensation, the process is simple. The easiest method is via British Airways’ online form.
19 wrz 2023 · We currently have a higher than usual volume of customer claims and our Customer Relations team are working as quickly as possible to respond to you. We assess each claim individually and dependant on the complexity of your claim, our response times vary.
