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Address. British Airways Customer Relations (S506) PO Box 1126 Uxbridge UB8 9XS United Kingdom. Find out how to report and track delayed baggage online. Make a baggage claim online. Help and advice about lost and damaged baggage. Telephone 0800 408 1100 Monday - Saturday: 08:00-18:00.
Start a new complaint or claim. Track and update your case or claim. Before you get in touch with us about an existing complaint or claim, it’s a good idea to have your case reference number to hand. You can use our chatbot to check the status of your existing case, but you won’t be able to escalate it.
You can research prices, make your booking and pay online – simply start your search and book your selected flight or holiday. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online.
9 paź 2024 · Helping air passengers since 2017. Claim compensation. Get BA contact information and tips for how to complain about flight disruptions, in-flight experience, and baggage handling. Find customer service phone numbers and tips for a better outcome.
5 mar 2024 · If you’ve experienced a flight delay or cancellation and want to apply for compensation, the process is simple. The easiest method is via British Airways’ online form.
19 wrz 2023 · All you have to do is click 'Start Chat' in the bottom right corner of the screen and type in "Check my case status". We'll ask for your 8 digit case number (e.g. 22472426). Once you've entered it, you'll be able to see your case status.
Use our online form to claim for baggage you have told us is missing. Our customer relations team will contact you and claims typically take between two and eight weeks.
