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To claim compensation for British Airways operated flights (excluding flights operated by SUN-AIR; see information below), please contact our Customer Relations team by filling out our online compensation claim form. We will respond as soon as possible.
Start a new complaint or claim. Track and update your case or claim. Before you get in touch with us about an existing complaint or claim, it’s a good idea to have your case reference number to hand. You can use our chatbot to check the status of your existing case, but you won’t be able to escalate it.
Submit feedback or claims for British Airways flights through this portal.
9 paź 2024 · Helping air passengers since 2017. Claim compensation. Get BA contact information and tips for how to complain about flight disruptions, in-flight experience, and baggage handling. Find customer service phone numbers and tips for a better outcome.
5 mar 2024 · If you’ve experienced a flight delay or cancellation and want to apply for compensation, the process is simple. The easiest method is via British Airways’ online form.
11 lut 2019 · 11 Feb 2019 by Mark Caswell. British Airways has a new dedicated online centre which it claims will speed up the resolution of queries “by immediately connecting customers with the relevant...
11 lut 2019 · British Airways is investing £6.5 billion to improve its customer experience over the next five years, including new aircraft, new cabins, new catering, new lounges, WiFi, and new routes. NOTES TO EDITORS. The new web page can be found at ba.com/helpme.
