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Use the guided troubleshooter tool to help troubleshoot your Bose product or associated app, as well as find service and repair resources for your Bose product.
- Product Support for Bose Speakers
Find support for Bose speakers, including troubleshooting,...
- Resetting your product | Bose SoundLink Home Bluetooth Speaker
Resetting your product | Bose SoundLink Home Bluetooth...
- Product Support for Bose Speakers
Find support for Bose speakers, including troubleshooting, setup guides, and product information.
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Resetting your product | Bose SoundLink Home Bluetooth Speaker
Bose SoundLink Color Troubleshooting. Cannot pair speaker with Bluetooth® device. Try these steps to resolve your issue: Make sure your speaker is discoverable. Press Bluetooth until the Bluetooth indicator slowly blinks blue. Make sure Bluetooth is turned ON or enabled on your device.
If you cannot pair your Bose speaker or headphones to a Bluetooth device, like a smartphone, tablet, laptop, or TV, here are some things to try. Bluetooth® device doesn't work from a distance. If the Bluetooth connection between your product and a connected audio device is only reliable within short range of your product, try the following:
SoundLink Color Bluetooth® speaker II. If your speaker will not turn on when connected to AC power, try the following: Make sure your speaker is connected to a working power outlet. Make sure both ends of the charging cable are firmly connected. Troubleshooting guide.
