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Contact BNSF Logistics for 3PL logistics quotes, supply chain management, customs brokerage, supplier services, and reverse logistics solutions.
Track your LTL, truckload, or intermodal shipment by entering your reference number below to get instant freight tracking information. Make sure you've entered the correct reference type or number. Still need help?
Our award-winning Customer Support team can assist you with all your needs regarding your shipment on our railroad. With a single contact, we will assist you in resolving your issue. If you are not a current BNSF customer, please find the area that best matches your need under Contact Us.
Shipment Tracking - BNSF Logistics
Want to speak with a BNSF Logistics Expert? Fill out this form to contact Client Services.
Are you looking for Proof of Delivery or Tracking? How can we help you? BNSF Logistics is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us.
For track-related inquiries and incidents, please contact the BNSF Resource Operations Call Center at 1.800.832.5452. New to Rail or BNSF? Learn how easy it is to become a BNSF customer. We will show you how to get a rate, ship, track and manage your account. Information on how to contact BNSF departments.