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  1. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. We are available 24 hours a day, seven (7) days a week. The call is free. A live agent can be reached from 8 a.m. to 5 p.m. Central Time, Monday through Friday.

  2. For any payment or billing requests, please call BCBSIL Customer Service at 1-800-538-8833 or send a secure message through BAM SM. We can help you: Update your billing address; Reinstate your policy (limitations may apply) Set up Auto Bill Pay; Make a payment over the phone; Request a refund because your plan was terminated

  3. Speak with a live agent Monday - Friday: 8 a.m. to 5 p.m. Self-service or a voicemail available 24/7. I want to contact you by mail: Blue Cross Community Health Plans c/o Member Services P. O. Box 3418 Scranton, PA 18505. I want to get help from the 24/7 Nurseline: 1-888-343-2697 (TTY/TDD: 711) If you're having an emergency, please call 911. _____

  4. Blue Cross and Blue Shield of Illinois (BCBSIL) offers Blue Cross Community Health Plans SM (BCCHP SM) which includes a network of independently contracted providers including physicians, hospitals, skilled nursing facilities, ancillary providers, Long-term Services and Support (LTSS) and other health care providers through which Illinois ...

  5. Member Services representatives are available at 1-877-723-7702 (TTY: 711). We are available seven (7) days a week. Our call center is open Monday-Friday 8:00 a.m. – 8:00 p.m. Central time. On weekends and Federal holidays, voice messaging is available.

  6. my.bcbsil.com › PDF › family-health-planWelcome [my.bcbsil.com]

    • search by name, city, state, or ZiP code; specialty, or service • search for providers who are accepting new patients • get a list of provider names, phone numbers, and addresses • learn the providers’ specialties, languages they speak, and genders • google maps™ lets you see the provider’s location and get directions

  7. Contact Us. Blue Cross and Blue Shield of Illinois. 300 East Randolph Street. Chicago, Illinois 60601-5099. Make a Payment. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Product and Program Contact Information.