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  1. For concerns, please visit any BDO branch nearest you, or contact us thru our 24x7 hotline (+632) 8888-0000 or email us via callcenter@bdo.com.ph

  2. Check the status of your card activation request here. Get your details here. Provide your credit card delivery details here. Make sure the Bank has your updated details, so we can easily reach you. Enroll to BDO Auto Charge for automatic payment of your monthly bills. Click here to start your request. Download the Transaction Dispute Form here.

  3. Need to know the status of your credit card application? Click here. Click here to activate your card or to check the status of your card activation request. Click here to provide your credit card delivery details. For cash advance from your credit cards, click here to request for Cash Advance PIN.

  4. Card Application Status. Need to know the status of your credit card application? Click here and enter either your SSS number or TIN. Card Activation. Click here to activate your card or to check the status of your card activation request. Cash Advance PIN. For cash advance transactions and website enrollment of your credit cards.

  5. Visit the BDO website and request for it under cards>credit cards section. The Cash Advance Pin is generated and sent separately. Though I recommend calling BDO first and check if you qualify for a promo low rate Cash Installment instead of cash advance.

  6. To check your Credit Card Application Status, please follow the steps below: Your reference number was sent to you via SMS and/or email. If you received a notification similar to the one below, click this link .

  7. Manage your BDO credit card like a pro, anytime, anywhere with these online self-service credit card features: Activate your credit card Make your balance or transaction inquiry

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