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  1. For concerns, you may use the form below to get in touch with us. We will endeavor to respond via call or email within 7 business days. To file a request or report a concern specific to your account, please log in to Help and Support. Are you a BPI Client? Prefer to speak to us?

    • Sustainability

      For any environmental and social (E&S) concerns or...

    • About Us Overview

      About Us Overview - Contact us - Bank of the Philippine...

    • Careers Overview

      Careers Overview - Contact us - Bank of the Philippine...

    • Governance

      Governance - Contact us - Bank of the Philippine Islands

    • News

      Advisory: In line with industry regulations, loading of...

    • Investor Relations

      From stock info to dividends and credit ratings, we're here...

    • Subsidiaries

      BPI's corporate governance - our framework which guides how...

    • Environment Risk Assessment

      Credit Risk: 1. Integration of environmental risk scores...

  2. You may send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.

  3. For immediate concerns, such as lost or stolen BPI debit and credit cards, please call our 24-hour BPI Contact Center at (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.

  4. For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

  5. BPI will never ask for your personal and account information such as full card details, Card Verification Code (CVC), and One-Time PIN (OTP) through emails, calls, or SMS. For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000. BPI Internal Telesales. Inbound Call Campaigns

  6. Applicable fees or charges imposed by the service provider are for the caller's account. Note: Hawaii can be accessed through the Sprint USA toll-free number 1-866-698-9100. We aim to provide you timely feedback after we record and evaluate your concerns, inquiries, and suggestions.

  7. For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.