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  1. Scammers may pose as businesses or people you know — like your bank, utility company, phone provider or even a friend or relative. They'll spoof legitimate phone numbers to call or text and tell you to send funds to yourself or others using online or mobile banking.

    • Better Money Habits Article

      In some cases, scammers will ask for your bank or credit...

    • Help

      Review the Bank of America Data Compromise FAQ and find...

    • FAQs

      Chip cards provide an additional layer of security – and, as...

    • Site Map

      The Bank of America personal banking site map provides a...

  2. If you received a suspicious phone message and provided personal or financial information, contact us immediately at 800-432-1000. You can also forward any suspicious text message to your cell phone provider at 7726 (“SPAM”) and follow their instructions.

  3. 10 lip 2023 · The latest Bank of America scams include: Impersonation scams. Fraudsters pose as Bank of America employees, law enforcement, or other officials over the phone and pressure you into sending them money or giving up account details. Account verification scams.

  4. It usually comes as a phone call that sounds urgent or alarming. An unsolicited caller tells you your bank account has been compromised and that they need your PIN so they can verify your identity or unlock the account. Or they say they’re from a government agency, such as the IRS or the Social Security Administration.

  5. If you receive any suspicious email or text message that appears to be from Bank of America, forward it to us at abuse@bankofamerica.com. Remember: Don’t transfer money or make payments as a result of an unexpected phone call or text.

  6. Never click a link in a suspicious text message: It could result in malware being loaded to your phone that sends your personal information to a scammer. Visit the FTC page about text message spam layer .

  7. Email with phrases like, “Update your password before we close your account!” should be treated as highly suspect. Never call the phone number on an email you suspect might be a scam. Phishing scams are increasingly common and can be costly for you or your company.

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