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Bank Customer Service Representatives are responsible for answering customer inquiries, resolving customer banking issues, and directing customers to the appropriate bank personnel for specific bank products and services.
Job Description: Summary Managing of inbound contacts from internal and external customers on Bank’s product and services by providing accurate information and taking appropriate action based on customer inquiries, request and complaints in a clear, courteous and professional manner.
Customer service representatives who work for banks answer customer questions about basic banking services, such as account balances and interest rates and fees. They also help customers...
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3 lut 2022 · This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Modify this customer service job description with the key duties and responsibilities for your CSR role.
Job Description: Handling Operations Administration, Customer Enquiries and Crowd Management: Process various transactions and customer applications over the counter, including cash deposits, withdrawals, and remittances. Facilitate salary crediting and support day-to-day branch operations.
Their duties and responsibilities include: Answering customer inquiries about financial products and services. Processing financial transactions such as deposits, withdrawals, payments and money transfers. Handling customer complaints and resolving their issues in a timely and satisfactory manner.
