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Account & billing. Get help with just about everything related to your membership, including how to view your purchase history, manage app store subscriptions, and switching, pausing, or canceling a plan.
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For questions about an unknown charge, visit your Audible...
- Contact Us
Account & billing. Get help with just about everything related to your membership, including how to view your purchase history, manage app store subscriptions, and switching, pausing, or canceling a plan. Pause your membership. Cancel membership. Manage Two-Step Verification. Update your country/marketplace.
For questions about an unknown charge, visit your Audible account to review your past membership charges and orders. Note: If you choose to contact customer care, please have the 9-digit code found on the Audible charge available. E.g.: MB3TM39P0.
In this article, you will find general troubleshooting steps for billing issues. If you have difficulty in updating your payment method, you can learn how to do it in Manage your payment method. In this article: I cancelled but still get charged.
Need help? Our customer care team is happy to assist you. Please connect with them here. Please note that we are only able to process your customer care inquiry via this contact link.
Find solutions for Audible UK billing issues like being charged after cancellation, incorrect charges for free trials/discounted memberships, unexplained £1 charges, and charges for accounts you didn't sign up for.
Contact Audible Customer Service. What would you like help with? Help us narrow it down and we'll get you the right answers, or try our Help Centre. Choose a topic. Membership. My Account. Listening. Billing. Returns. Cancel. Something Else. Pick an option closest to your issue. Please sign in to contact us. Sign in.