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Account & billing. Get help with just about everything related to your membership, including how to view your purchase history, manage app store subscriptions, and switching, pausing, or canceling a plan.
Get help with just about everything related to your membership, including how to view your purchase history, manage app store subscriptions, and switching, pausing, or canceling a plan. Pause your membership. Cancel membership. Manage Two-Step Verification. Update your country/marketplace.
Learn how manage your payment method, see your payment history, pause or cancel your membership, and more.
For questions about an unknown charge, visit your Audible account to review your past membership charges and orders. Note: If you choose to contact customer care, please have the 9-digit code found on the Audible charge available. E.g.: MB3TM39P0.
Billing issues. In this article, you will find general troubleshooting steps for billing issues. If you have difficulty in updating your payment method, you can learn how to do it in Manage your payment method. In this article: I cancelled but still get charged.
Need help? Our customer care team is happy to assist you. Please connect with them here. Please note that we are only able to process your customer care inquiry via this contact link.
We’re here to help! Visit the Audible Help Center to learn about our membership options and products, including the Plus Catalog.