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If you experience unfair or deceptive business practices, please file a consumer dispute or call our Consumer Protection Hotline at 1-800-351-4889. Read this page and the dispute form carefully before you file your dispute.
ACAP personnel are available from 9:00 a.m. to 5:00 p.m. Monday through Friday. Staff attorneys are available between 10 a.m. and 4:00 p.m. You may also call the hotline to request a complaint form by mail. If you want to check an lawyer’s discipline history, call 850-561-5839.
We encourage individuals to report incidents through our Online Fair Housing Complaint Form. From there, our specialists review complaints, and contacting filers for additional details.
Consumer Dispute Form. Your Information: We encourage you to answer the questions below by selecting the box “yes” or “no.” This information may assist our ability to track scams targeting the elderly and veterans and to warn others about them. Are you over the age of 65? Yes: No: Have you or do you serve in the armed forces? Yes: No:
The Florida Bar Inquiry/Complaint Form can be downloaded from the Bar website or you may obtain the form by calling ACAP. Because information provided will become public and is subject to disclosure to the lawyer about whom you inquire, your address and telephone number cannot be withheld.
The toll-free ACAP Hotline (866-352-0707) may be able to assist those persons who have a problem with an attorney but are also open to a possible resolution of the problem without filing a disciplinary complaint. ACAP is a resource for consumers who think a lawyer may have acted unethically.
You must sign the form and certify under penalty of perjury that your allegations are true. Unsworn complaints are not considered. Submit the inquiry/complaint form to our office via U.S. Mail at: The Florida Bar Attn.: ACAP 651 East Jefferson Street Tallahassee, Florida 32399-2300.
