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  1. Determine dental eligibility, check claim status, correct errant claims and submit new claims. Access member benefits.

  2. Where can I find more information about the process for submitting prior authorization requests for dental services? FAQs about the dental prior authorization process and other resources can be found on the Acentra website: https://ar.acentra.com/dental-services/. What diagnosis code should I enter in my PA request?

  3. Please find the recording of the Arkansas Dental Portal Registration Training below. If you have questions regarding training, specifically, please contact: ArkansasPR@acentra.com. PowerPoint Presentations and Training Materials

  4. If customer service is unable to help, please have a reference number before calling or emailing for assistance. ABCBS (Arkansas Blue Cross and Blue Shield) Federal Employee Program (FEP) customer service - 1-800-482-6655; Availity - 1-800-282-4548; Waiting periods - Members should contact their employee or agent.

  5. You have a lack of access to services covered under your plan. You have a lack of access to providers experienced in helping you. To find out if you can change your plan or provider “for cause,” call Connect Care at 1-800-322-5580 to make your request.

  6. FAQs for Providers. Dentist Portal Login. PO Box 15965. Little Rock, AR 72231. (800) 462-5410. (877) 992-1854. Find a Doctor. Careers. Download Our App. Sign Up for The Chatter! Learn how to become a Delta Dental of Arkansas provider, download forms, review FAQs, or login to your Dental Office Toolkit for more information and resources.

  7. BlueAdvantage Administrators of Arkansas is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas. View the most popular pages for dental providers such as claims and benefits information and Dental Bulletin.