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You can also file by phone by calling (602) 371-7171. If you have questions, contact us at claimservices@apsc.com or (602) 371-7171. Report Electrical Safety Hazards. If you see a downed power line or exposed electrical equipment, please stay at least 100 feet away from the hazard and call 911.
You can report or file a complaint online or by phone Monday - Friday 7:00 a.m. to 7:00 p.m. and Saturdays, Sundays and state holidays 10:00 a.m. to 6:00 p.m. The APS online reporting form is available 24-hours a day, seven days a week.
Take Immediate Action. Taking immediate action can help protect the individual and prevent any additional harm. In the event of a life-threatening emergency, call 911 immediately. To report adult abuse, neglect, or exploitation in Arizona, you can call the APS Hotline at: 877-SOS-ADULT. (877-767-2385) The hotline operates during these hours:
Under the "Receive Paper Bill" module, click the On/Off toggle. The "On" button will appear blue if you are still receiving a paper bill. The "Off" button will appear dark gray if you are only receiving electronic bills. Call us any time at (602) 371-7171 or (800) 253-9405 for further assistance.
Can’t find the phone number you are looking for? Please contact: (602) 542-4791
Anyone can report abuse, neglect, and exploitation of Arizona's vulnerable or incapacitated adults, 24 hours a day, seven days a week at the following phone number: 1-877-SOS-ADULT (1-877-767-2385)
By phone: Monday - Friday: 7:00 a.m. - 7:00 p.m. Saturday, Sunday and state holidays: 10:00 a.m. - 6:00 p.m. 1-877-SOS-ADULT. (1-877-767-2385) Online: The online reporting form is available 24 hours a day, seven days a week.
