Search results
Important Anthem Blue Cross and Blue Shield (Anthem) Contact Information Serving Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect.
The following resource grid provides the most-used phone and fax numbers, websites and addresses. The first chart below gives you contact information for Anthem services for Hoosier Healthwise, Healthy
Medicaid provider, contracting and enrolling with Anthem, accessing and navigating our Provider Portal, accessing services for your patients, submitting claims, and much more. On our
Find answers to questions about benefits, claims, prescriptions, and more. Find FAQs By State. Contact Anthem Customer Service by phone, Live Chat, or log in to your account for information specific to your plan.
To check claims status or dispute a claim: From the Availity home page, select Claims & Payments from the top navigation. Select Claim Status Inquiry from the drop-down menu. Submit an inquiry and review the Claims Status Detail page. If the claim is denied or final, there will be an option to dispute the claim.
For participating providers, the claim filing limit is 90 calendar days from the date of service. Claim submission methods: • Electronically via electronic data interchange (EDI) - Preferred • Availity • By mail to: Anthem Blue Cross and Blue Shield Claims Department Mail Stop: IN999 P.O. Box 61010 Virginia Beach, VA 23466
Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal.
