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  1. General Assistance. Have a general question? If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. All Others. 8 a.m. to 5 p.m. ET. 1-800-331-1476. Shopping Assistance. Need help shopping for a plan?

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      Find answers to questions about benefits, claims,...

  2. If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET

  3. Find answers to questions about benefits, claims, prescriptions, and more. Find FAQs By State. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.

  4. Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.

  5. Call the toll-free number on the back of your member ID card for BCBS customer service. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Don't have your card?

  6. If you have questions or need assistance, please contact your Provider Experience Consultant or contact Provider Services at 844-912-1226.

  7. 25 sty 2024 · If you have Anthem Blue Cross Blue Shield insurance coverage, call the phone number listed on your member ID card to speak to a company representative. If you can’t find your card, you can call 1-800-676-BLUE (2583) .

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