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You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.
- Retiree Site - American Airlines
Need help from the Team Member Service Center? Open a case...
- Retiree Site - American Airlines
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Need help from the Team Member Service Center? Open a case or review my case » Phone: 1-844-543-5747. Tell Me Why. Want to learn more about the "why" behind the decisions at American Airlines? Be sure to subscribe to the Tell Me Why podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.
Trip history and how to pay travel charges using pay now. Confirmed Travel at 20% off (AA20) Mileage redemption at 20% off. Updates & announcements. Non-rev travel is better with AAdvantage. View more». AA20: Self-serve option. Active team members and retirees can purchase most AA20 tickets using a major credit card through the myIDTravel tool.
Login to access your American Airlines account and manage your personal information.
The Travel Planner allows you to list for flights, edit your trip, check-in and more from your mobile device – and all of this through a system that perfectly fits your desktop, laptop, tablet or other mobile device (that means no more of the dreaded zooming in).
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.
