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17 kwi 2020 · Call Amazon customer service and tell them you have a new phone number to update and you can't login to change it. They will ask you a series of security questions and update your number for you so you can login again.
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If Two-Step Verification fails and you can't access your account, you can try to recover your account. To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document.
Verify the phone number associated with your Amazon account. Visit Change Your Account Settings. Clear your message inbox and restart your phone. Ensure that Amazon’s number is unblocked on your phone or use an alternative phone number by updating your account settings.
Check your phone’s network connection. Verify the phone number associated with your Amazon account. Visit Change Your Account Settings. Clear your message inbox and restart your phone. Ensure that Amazon’s number is unblocked on your phone or use an alternative phone number by updating your account settings.
16 lut 2022 · Select "Disable". Enter the code sent to your phone number, or generated through the authenticator app. Select "Verify code". You can always go back into "Login & Security" to enable it again in order to have the extra layer of security to your Amazon account log-in.
4 kwi 2023 · Your Account> Login & Security> Sign in. Log in again and then tap on the “Edit” option in front of the phone number. Enter the new phone number. Click on “Save changes”. Follow the further instruction to verify the number. Your mobile number should be saved now.
There are a few ways you may be asked to confirm your sign-in: Enter a six-digit verification passcode that we send to the email address or mobile phone number you have on file with Amazon. Confirm your sign-in using an Amazon mobile app.