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If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends .
30 kwi 2020 · It said that Amazon's services has detected two unauthorized devices. In turn, it gave me a link to unlock my account but I am concerned this may be a phishing scam. The email address it came from was account-alert@customercare02.com.
If there was a link to sign into your account in the email I would assume that they are phishing for logins. Hopefully you went directly to Amazon instead of signing in through the email in order to check your account. You can probably view the actual URL that the link in the email goes to.
If you suspect that a product for sale on Amazon.com is stolen, contact Customer Service. Use one of the methods on this page and immediately file a report with your local law enforcement agency.
Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
We offer clear guidance for customers on how to identify a legitimate communication from Amazon. Our partnership with the Better Business Bureau on the Scam Tracker tool helps us gather insights about scam trends to better protect consumers.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
