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  1. Having trouble setting up or logging in to your account? Contact us at 1-800-245-2244 Monday through Friday from 7:00 am to 7:00 pm CST. Please have your bill information (account number and access code found on your paper bill) on hand if needed.

    • Residential

      We power a better Alabama, and we’re always here to help,...

    • Businesses

      Businesses can enjoy many advantages by switching to...

    • Manage Your Account Profile

      To update your account and password reset email, go to the...

    • Manage My Bill

      See how to manage your Alabama Power bill through high bill...

  2. To update your account and password reset email, go to the Log In Information screen to review your information and make the needed updates there. Having trouble logging in to your account? Contact us at 1-800-245-2244 Monday through Friday from 7:00 am to 9:00 pm CST.

  3. Customer Support; Report an Outage 1-800-888-2726 24 hrs / 7 days ; Residential Support 1-800-245-2244 M-F 7am - 7pm Central ; Business Support 1-888-430-5787

  4. Pay your power bill at locations convenient to where you live, work and shop. View Locations

  5. Support Center - Alabama Power. Get answers to frequently asked questions. Everything from how to make a payment, how to find your account number, questions about using the website and more. Need to find an office or authorized payment location? Enter your location below or see a list of locations in your area. Need to get in contact with us?

  6. 29 sie 2024 · Looking to manage your Alabama Power account on the go? Our app makes it easy. Use the app to: • Pay your bill quickly and securely with options like Digital Wallet and linking to your checking...

  7. Sign in - Google Accounts. Use your Google Account. Email or phone. Forgot email? Type the text you hear or see. Not your computer? Use a private browsing window to sign in. Learn more...