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Having trouble setting up or logging in to your account? Contact us at 1-800-245-2244 Monday through Friday from 7:00 am to 7:00 pm CST. Please have your bill information (account number and access code found on your paper bill) on hand if needed.
- Billing and Payment Options
Pay by Phone. Our Customer Service team can assist you with...
- Outages and Storm Center
Safety is our No. 1 value. We are here to support you...
- ISP Partnership Program
Alabama Power is seeking to utilize available fiber to...
- Save Money and Energy
Find out the ways Alabama Power is committed to helping you...
- Residential
We power a better Alabama, and we’re always here to help,...
- Businesses
Businesses can enjoy many advantages by switching to...
- Manage Your Account Profile
To update your account and password reset email, go to the...
- Manage My Bill
See how to manage your Alabama Power bill through high bill...
- Billing and Payment Options
View Tips. Manage Your Account on the Go. Enjoy the convenience and security of managing your Alabama Power account from your mobile device. Download our app today. Alabama Power is an electric utility serving 1.5 million customers with reliable and affordable electric service.
Customer Support; Report an Outage 1-800-888-2726 24 hrs / 7 days ; Residential Support 1-800-245-2244 M-F 7am - 7pm Central ; Business Support 1-888-430-5787
Monitor how much electricity you're using with 24/7 access to your usage information. View Power Usage.
Support Center - Alabama Power. Get answers to frequently asked questions. Everything from how to make a payment, how to find your account number, questions about using the website and more. Need to find an office or authorized payment location? Enter your location below or see a list of locations in your area. Need to get in contact with us?
To update your account and password reset email, go to the Log In Information screen to review your information and make the needed updates there. Having trouble logging in to your account? Contact us at 1-800-245-2244 Monday through Friday from 7:00 am to 9:00 pm CST.
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