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  1. Having trouble setting up or logging in to your account? Contact us at 1-800-245-2244 Monday through Friday from 7:00 am to 7:00 pm CST. Please have your bill information (account number and access code found on your paper bill) on hand if needed.

  2. Having trouble logging in to your account? Contact us at 1-800-245-2244 Monday through Friday from 7:00 am to 9:00 pm CST. Please have your bill information (account number and access code found on your paper bill) on hand if needed.

  3. Customer Support; Report an Outage 1-800-888-2726 24 hrs / 7 days ; Residential Support 1-800-245-2244 M-F 7am - 7pm Central ; Business Support 1-888-430-5787

  4. Business Support. 1-888-430-5787. M-F 7am - 6pm Central. Contact Us. Payment Address. Alabama Power Payments. P.O. Box 242. Birmingham, Alabama 35292. Find a Payment Office.

  5. Everything from how to make a payment, how to find your account number, questions about using the website and more. Need to find an office or authorized payment location? Enter your location below or see a list of locations in your area.

  6. Enjoy the convenience and security of managing your Alabama Power account from your mobile device. Download our app today. Payment Assistance for Your Power Bill

  7. Pay by Mail. Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292. Assistance Programs to Help Pay Your Bill. Get help paying your power bill with programs like Project Share and Special Needs Assistance. Reconnect Service. Learn what to do if your service gets disconnected because of a missed payment.

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