Search results
Contact Us - Alabama Power. Instant Answers. Ask. Frequently Asked Questions. How can I submit an electronic copy of my lease or property deed? Why did my bill increase if I am on flat rate? What is Auto Pay? What are the eligibility requirements for FlatBill? How is Budget Billing different from FlatBill? What are the benefits of FlatBill?
From delivering reliable, affordable and innovative power to making an impact in our communities across the state, we work in many ways to help power a better Alabama. View Latest Efforts
Monitor how much electricity you're using with 24/7 access to your usage information. View Power Usage.
Support Center - Alabama Power. Get answers to frequently asked questions. Everything from how to make a payment, how to find your account number, questions about using the website and more. Need to find an office or authorized payment location? Enter your location below or see a list of locations in your area. Need to get in contact with us?
Should I call Alabama Power every day that my power is out to make sure the company knows I don’t have electricity? Following a severe storm with widespread power interruptions, customers can report their outages online, via the smartphone app or by calling Customer Service.
Use Alabama Freedom Pass Online to open accounts, manage accounts, make a payment, and prepay toll online for our Alabama toll plazas - Beach Express, Emerald Mountain Expressway, Montgomery Expressway, and Tuscaloosa Bypass.
If you need to contact the Alabama Power Customer Service Department, you can call the toll-free number at 1-800-888-2726. This number is available Monday – Friday, 8am – 5pm CST. Service Hours. Alabama Power’s customer service line is open Monday – Friday, 8am – 5pm CST.
