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Residential Support. 1-800-245-2244. M-F 7am - 7pm Central. Business Support. 1-888-430-5787. M-F 7am - 6pm Central. Contact Us. Payment Address. Alabama Power Payments.
Need help paying your bill? Get Help. Choose the right rate plan for you. Rate Plans. Save Energy and Money. View Tips. Manage Your Account on the Go. Enjoy the convenience and security of managing your Alabama Power account from your mobile device. Download our app today.
Support Center - Alabama Power. Get answers to frequently asked questions. Everything from how to make a payment, how to find your account number, questions about using the website and more. Need to find an office or authorized payment location? Enter your location below or see a list of locations in your area. Need to get in contact with us?
How do I contact Alabama Power? You can contact Customer Service at 1-800-245-2244 or by direct message to @alabamapower on Twitter Monday through Friday from 7:00 a.m. to 7:00 p.m. CST. How do I get my power turned on? You can apply for electric service online. You will need to provide us with the following information: Your name.
Pay Now. View My Usage. Monitor how much electricity you're using with 24/7 access to your usage information. View Power Usage. Payment Locations. Pay your power bill at locations convenient to where you live, work and shop. View Locations. Report an Outage. We're here to help!
If you need to contact the Alabama Power Customer Service Department, you can call the toll-free number at 1-800-888-2726. This number is available Monday – Friday, 8am – 5pm CST. Service Hours
Residential Services. We power a better Alabama, and we’re always here to help, because this is our home, too. We know there’s always more than power on the line. That's why our teams are committed to delivering consistent, reliable power, while offering various ways to manage your home's energy usage and costs effectively.
