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Contact Us - Alabama Power. Instant Answers. Ask. Frequently Asked Questions. How can I submit an electronic copy of my lease or property deed? Why did my bill increase if I am on flat rate? What is Auto Pay? What are the eligibility requirements for FlatBill? How is Budget Billing different from FlatBill? What are the benefits of FlatBill?
From delivering reliable, affordable and innovative power to making an impact in our communities across the state, we work in many ways to help power a better Alabama. View Latest Efforts
Business Support. 1-888-430-5787. M-F 7am - 6pm Central. Contact Us. Payment Address. Alabama Power Payments. P.O. Box 242. Birmingham, Alabama 35292. Find a Payment Office.
You can contact Customer Service at 1-800-245-2244 or by direct message to @alabamapower on Twitter Monday through Friday from 7:00 a.m. to 7:00 p.m. CST. How do I get my power turned on? You can apply for electric service online. You will need to provide us with the following information: Your name.
Get answers to frequently asked questions. Everything from how to make a payment, how to find your account number, questions about using the website and more.
Around one-third of the electricity that serves our customers comes from clean fuel sources and that number is growing. Alabama Power offers a variety of products, programs and tools to help you save money and energy in your home. Explore and learn all the ways we are working to improve your life.
If you need to contact the Alabama Power Customer Service Department, you can call the toll-free number at 1-800-888-2726. This number is available Monday – Friday, 8am – 5pm CST. Service Hours. Alabama Power’s customer service line is open Monday – Friday, 8am – 5pm CST.
