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Customer Support; Report an Outage 1-800-888-2726 24 hrs / 7 days ; Residential Support 1-800-245-2244 M-F 7am - 7pm Central ; Business Support 1-888-430-5787
From delivering reliable, affordable and innovative power to making an impact in our communities across the state, we work in many ways to help power a better Alabama. View Latest Efforts
Pay your power bill at locations convenient to where you live, work and shop. View Locations
It’s free and easy. Pay by Card. Make a one-time payment using your credit or debit card with our BillMatrix service. Pay by Phone. Our Customer Service team can assist you with payments. and questions at 1-800-245-2244. Pay by Mail. Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292.
Phone Support. Call the Alabama Power customer service hotline at 1-800-245-2244; The hotline is available 24/7 for assistance with account issues, billing questions, and technical support; Online Support. Visit the Alabama Power website and navigate to the "Contact Us" section; Use their online chat support to get in touch with a ...
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Find an Office - Alabama Power. Show Authorized Payment Locations (APLs) Our locations accept cash, checks or money order. Pay online now with bank, credit or debit card.