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  1. Chat with HSD. Tip: If the chat window does not appear, turn off pop up blocker or add an exception to allow the HSD web chat pop up to appear. If you continue to have problem accessing the chat icon call, Customers can call 1-800-283-4465 and Providers can call 1-800-299-7304.

  2. Contact Us. The FAQ, the New Mexico Medicaid E-News, and the feature can provide you with helpful information. To contact us, please use the phone numbers or mailing addresses located below. Help Desk Information. *Instructions for the proper use of the automated voice response system: AVRS (Automated Voice Response System) Instructions.

  3. Toll-free Numbers Hours of Operation; New Mexico Client Services Center: ISD LIHEP SNAP TANF YesNM Presumptive Eligibility General Medicaid Inquiries Submit a Medicaid Application Over the Phone General Mi Via and Self Directed Care Inquiries : 800-283-4465 Email NM.Customers@state.nm.us : Monday -Friday from 7:00 a.m. - 5:00 p.m. (Mountain ...

  4. nmmedicaid.syst.portal.conduent.com › static › ProviderInformationNew Mexico Medicaid Portal - Conduent

    If you have any further questions or need assistance, please contact the Consolidated Customer Service Center (CCSC) at 1-800-299-7304.

  5. If your health plan cannot answer your question, call the Consolidated Customer Service Center: 1-800-283-4465 or email TCInfo@hca.nm.gov. NM Health Care Authority P.O. Box 2348

  6. The Health Care Authority’s Medical Assistance Division (MAD) is the direct administrator of the New Mexico Medicaid program. Contact Us. Medical Assistance Division P.O. Box 2348 Santa Fe, NM 87504-2348. Call: (505) 827-3100 Consolidated Customer Service Center: 1-800-283-4465 Providers: 1-800-299-7304 Fax: (505) 827-3185

  7. How can we assist you? Phone & Fax. Phone: (336) 759-2013. Toll-Free: (800) 849-5370. Fax: (336) 759-0404. Customer Service Hours: Monday - Friday. 8:30 AM – 5 PM EST. 24/7 Interactive Voice Response Telephonic System. ACS Benefit Services, LLC. Mailing Address: 470 W. Hanes Mill Road. Suite 100. Winston Salem, NC 27105.

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