Search results
Most likely to Apple it looks legitimate because the person who hijacked the account had all the correct account information, including a one-time passcode sent to the device. So yes, your friend provided information to someone.
Number one reason why people have issues with account recovery is because other devices are still powered on. I'll explain further. When signed into iCloud on a device it will periodically send a "heartbeat" to Apple saying "hey, I'm here and active".
Once you start account recovery the only thing you should do is go to iforgot.apple.com. It will tell you in real time how much longer you have. Check in randomly.
16 wrz 2024 · If you can't reset your Apple Account password or sign in to account.apple.com, go to iforgot.apple.com to start account recovery and regain access after an account recovery waiting period. Learn more about account recovery. Secure your Apple Account.
16 lut 2024 · If your Apple ID is hacked, you'll receive an email or notification indicating that your ID may have been used on a new device or that your password has been changed. If you suspect your Apple ID was hacked, change or reset the password immediately. If that doesn't work, use Apple's account recovery process.
Account recovery is a process designed to get you back into your Apple Account when you don’t have enough information to reset your password. For security reasons, it may take several days or longer before you can use your account again.
26 sty 2023 · Have you tried using account recovery? If that doesn't work and Apple has no other suggestions then I'm afraid you may have to create a new Apple ID. How to use account recovery when you can’t reset your Apple ID password - Apple Support
