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If you suspect that a product for sale on Amazon.com is stolen, contact Customer Service. Use one of the methods on this page and immediately file a report with your local law enforcement agency.
Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When you receive a package that you didn't order, it may be a scam called "brushing".
A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts.
Learn to identify, prevent, and report scams. If you’ve received suspicious communications or have found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls.
24 lip 2023 · Keep an eye out for these Amazon scam warning signs to quickly identify a scam: Messages outside Amazon: If you ever receive a random email or text claiming to be from Amazon or a third-party seller, it’s best to ignore it.
Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
11 lut 2020 · File an “A-to-z Guarantee” claim. If you’re not successful with the seller, reach out to Amazon customer service and activate the company’s A-to-z Guarantee, which allows you to request a...
