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Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.
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- Internet
You now can review the status of your submitted support request ticket for your account with Xfinity Assistant or through the Appointments & support tickets section of the Support Page. Note: This is available for select support requests. Not all cases will be visible.
Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.
The most direct way to reach Xfinity is by calling their customer service line. Here’s how to do it: Dial the Number: Call 1-800-XFINITY (1-800-934-6489). Navigate the Menu: You’ll hear an automated system that will ask you to select options based on your issue. Follow the prompts carefully.
Get the most out of your service, troubleshoot issues, even watch help videos. Visit My Account online or download the Xfinity App, the choice is yours. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote.
6 mar 2024 · You may use our Xfinity Assistant here to chat with a live agent 24/7. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. Please let me know if this helps!
Quickly and easily sign in to your comcast.net email and access helpful links to manage your Xfinity account.