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  1. If you were charged by Netflix but don't have an account, or don't recognize the charge, make sure to follow these steps to learn why or what to do.

  2. See Unrecognized or unauthorized charges from Netflix. I have a billing-related question. For common billing questions, visit Billing and Payments. For specific questions around charges on your account, please contact us. How do I remove someone who is using my account without my permission? See How to stop someone from using your account.

  3. You can sign out of all devices, or sign out of specific unused or unrecognized devices with recent streaming activity from the Manage Access & Devices page. If you're getting rid of a device you previously used to watch Netflix, make sure to sign out of Netflix and any accounts or services that you used on the device.

  4. 15 lis 2018 · You can subscribe and have multiple users on your account. But if you find someone using your account without permission, you can take steps to stop it. Here is how to keep unauthorized users away...

  5. Solution: Contact netflix customer service and have your debit or credit card that's used to pay for the account on hand. (Maybe a netflix billing statement too just incase). Outcome: you're account will be signed out of all devices and placed on hold until you reset your password.

  6. 19 lut 2016 · The easiest way to uncover an account leech is by keeping an eye on what your account says you’ve been watching. To do that, log into your Netflix account and select the primary profile (on...

  7. I haven't had this problem with Netflix, but every time I try to access an online shopping account I use frequently, I get a security alert (via email) showing a similar message - "Your account was accessed from a new device" - requiring me to get a passcode via my 'phone. It's extremely annoying!

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