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  1. 25 wrz 2024 · Learn how to contact Salesforce Customer Support, including phone numbers and availability to call Premier and Standard Customer Support for Sales Cloud, Service Cloud, Marketing Cloud, Account Engagement, Salesforce CPQ, Salesforce Billing, Commerce Cloud (B2B and B2C), MuleSoft, Tableau, and DMP. Resolution.

  2. Here’s how: What is customer support? Customer support is the range of methods and solutions you use to assist and address your customers’ needs, enquiries, and concerns before, during, and after purchase. It is the dynamic force dedicated to resolving issues and transforming transactions into lasting relationships.

  3. A customer service strategy is a plan of action that defines your standards and methods for customer support. It involves aligning teams, processes, and technology to ensure consistent, efficient, and high-quality service across all touchpoints.

  4. 2 lis 2023 · 1. Log into Salesforce, click [?] at the upper right corner, and choose Use Support (Lightning Experience customers) or Help & Training (Salesforce Classic customers). 2. On the Contact Support tab, click Create a Case. 3. Click Product or Technical Support. 4. Choose the desired product and topic, fill in required fields, and click Create a Case.

  5. Discover how 8000+ service leaders are driving cost efficiency and meeting real-time customer needs. See how trends like AI are shaping the future of customer service. Get the report. At your next team meeting, use any or all of the following questions as jumping-off points to stimulate some creative thinking:

  6. We are here to help you with any of your needs. Log in to Contact Support. From getting started to realizing value to resolving issues, Salesforce Help has the support resources you need to achieve success now.

  7. Explore customer service strategies to improve service channels, productivity, and agent retention.

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