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  1. Find answers to common questions and issues about Jagex accounts, launcher, games and more. Contact the support team or browse helpful articles for troubleshooting and error codes.

    • Can't Log In

      Struggling to get back into game? Find the quickest solution...

    • News and Updates

      Support; News and Safety Maintenance Announcements

    • Returning Players

      Been away for a while? Get back into the swing of things!...

    • Getting Secure

      Play English (GB) English (GB) Deutsch Français Português do...

  2. support.runescape.com › hc › en-gbSupport - RuneScape

    Support. Jagex.com Jagex Accounts Launcher. Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.

  3. Find out how to manage your RuneScape account, security, emails, linked accounts, in-game settings and personal data. Learn how to log in, recover, appeal, change and delete your account information.

  4. Learn how to install the RuneScape game client to play the game after Chrome and Firefox dropped support for the Java plug-in. Find out more about the change, technical support and alternative browsers.

  5. Find answers to common questions about logging in, recovering, and managing your RuneScape account. Learn how to upgrade your character, reset your password, appeal an offence, and more.

  6. Support; News and Safety Maintenance Announcements

  7. Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.

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