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  1. How can we help? Account access and settings. Purchases. Troubleshooting and error codes. News and Safety. Need help? Contact us. Helpful articles. Can't log in? Struggling to get back into game? Find the quickest solution below. If you've upgraded to a Jagex Account h... Too many login attempts from your address. Received the above error message?

    • Can't Log In

      Struggling to get back into game? Find the quickest solution...

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      Support; News and Safety Maintenance Announcements

    • Returning Players

      Welcome back! To speed you through the boring stuff, we've...

    • Getting Secure

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  2. support.runescape.com › hc › en-gbSupport - RuneScape

    Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.

  3. Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.

  4. Recommended specifications. Reinstall Java. Identify hardware. Installing the cache on a second hard drive. See all 7 articles.

  5. A Jagex Platinum awarded RuneScape help community with walk-through quest guides, treasure trail help, monster databases, forums, and many more helpful tips and features. Your one stop shop for everything RS.

  6. 19 mar 2019 · Customer Support. The belief that the only way to contact Customer Support is via Reddit & Twitter. A desire for more effective direct communication channels. That the support centre is a maze of FAQs. Anti-cheating. It feels like there are too many bots in some areas of the game.

  7. Customer support via the website is centred on the online support centre, consisting of six areas: Bug report, Account help, Payment support, Safety centre, Technical support and Message centre. Within each section, users are provided with a drop-down of predefined subjects.

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