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Get help with paying customs charges, including how charges are calculated, what they include and when and how to pay.
For items sent through the post, Royal Mail pay HMRC any import VAT and Customs Duty on your behalf. This ensures you receive your item as quickly as possible. We'll then send you a Fee to pay card.
You’ll be contacted by Royal Mail, Parcelforce or the courier company if you need to pay any VAT, duty or delivery charges (‘handling fees’) to receive your goods.
Get help with customs declaration forms, including when to use them, which countries require them and what to include on the form.
With Royal Mail, you can choose whether you or your recipient is responsible for paying these charges. Delivery Duty Paid (DDP) means that you pay the full cost of importing goods, including T&Ds. You will pay the costs in advance through your Royal Mail account. Delivery Duty Unpaid (DDU)
Customs - Poland. The UK is no longer part of the EU’s single market and customs union and differing rules apply. This means there will be changes to how you send and receive items from abroad and as of 1 July 2021, items imported to the EU with a value of €22 or less became liable for VAT.
Commercial items/goods (excluding personal correspondence) sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country. Commercial items/goods sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee.
