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If you don't recognize the phone number or email address offered when trying to get a verification code, check these things. You are trying to sign in using the correct email address domain. Note that Microsoft offers different country domains for Hotmail, Outlook and Live accounts, such as .com and .co.uk
23 gru 2023 · Verify that the account you're trying to verify is correctly linked to the authenticator app. Ask if they can provide alternative verification methods, such as email or SMS codes, while you troubleshoot the authenticator app issue. A simple restart can often fix minor software issues.
15 mar 2024 · Check Spam Folder: First, ensure that you regularly monitor your spam or junk folder in your Outlook email. Sometimes, verification emails end up there. Update Email Address: Verify that the email address associated with your account is correct. If it’s not, update it and request a new verification code.
31 gru 2023 · I understand you're having struggles in getting the security verification code to your Outlook account. I'm here to help or point you to the right support if needed. Here are some steps you can try to see if it will address this issue.
Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
14 wrz 2021 · If you still don’t get the code, use a different security contact method that’s associated with your account to get the code. I would also suggest you to check the Troubleshooting verification code issues in the link.
2 maj 2024 · Fix 1: Try Receiving the Code via Email. If you can’t receive the security code via text message, you can also opt to receive it via your email.
