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A division of Nelnet, we are an investment-grade rated servicer that delivers innovative and flexible technology outsourcing and loan servicing solutions to consumer and private loan clients who are looking for a responsive, low-risk environment.
- Solutions
Our constant drive to improve our services and enhance our...
- Why Firstmark
A division of Nelnet (NYSE: NNI), Firstmark Services is an...
- About Us
Firstmark Services is an operational division of Nelnet,...
- Contact Us
Firstmark.MyLoanManager.com customers with a 10-digit...
- Log In
Welcome to Firstmark Services. We're here to make your loan...
- Schools
Firstmark Services PO Box 2977 Omaha, NE 68103-2977:...
- Financial Institutions
Firstmark Services PO Box 2977 Omaha, NE 68103-2977:...
- Terms of Use
Access to and use of Firstmark Services LLC (“Firstmark...
- Solutions
Firstmark Services is a loan servicer for private student and consumer loans, part of Nelnet, Inc. (NYSE: NNI). It offers responsive, seamless, and personalized solutions to multiple types of clients, including banks, secondary markets, and wealth management companies.
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Our constant drive to improve our services and enhance our technology, means quality solutions for our clients. A division of Nelnet, Firstmark Services prides itself on delivering exceptional customer service with the scale, support, and infrastructure of a publicly traded company.
Welcome to Firstmark Services. We're here to make your loan repayment as simple as possible. Watch our Getting Started video for a quick website tour. A full video transcript with audio descriptions is available.
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About Firstmark Services. Firstmark Services is a loan servicer that is a division of Nelnet, Inc. Our general hours of operation are Monday-Friday 7 a.m. - 8 p.m. Central (excluding holidays). Customer Service: Phone: 844.649.2917. Email: firstmarksupport@myloanmanager.com. Written Correspondence: Firstmark Services. P.O. Box 82546.
